Delete account and data
Your profile, saved addresses and favourites will be erased and all devices signed out. Order and payment records needed for accounting are retained with delivery contact details removed. Finish active orders and refunds first.
To delete your account: sign in, open My account, choose Delete account and confirm your password. Addresses and preferences are deleted, sessions revoked and identity removed from retained records. Active orders and outstanding refunds must be resolved first.
Transaction records needed for accounting and legal obligations are retained with identifying information removed. Contact customer support if you need help accessing your account.